Error Message or Description of Problem
You're receiving error: "Unable to find username. Please try again." when trying to claim your NDUS account.
Resolution or Workaround
This is mostly likely a timing issue, your NDUS account is not quite ready yet. Please wait until tomorrow and try again.
If waiting still did not work, Please see Campus Contacts to contact your campus helpdesk.
NOTE: If you have a "Claim Number," then please contact whomever provided you with this information to verify that it is correct.