Claiming NDUS Account "Unable to find username. Please try again."

Error Message or Description of Problem

You're receiving error: "Unable to find username.  Please try again."  when trying to claim your NDUS account.

Resolution or Workaround

This is mostly likely a timing issue, your NDUS account is not quite ready yet. Please wait until tomorrow and try again.

If waiting still did not work, Please see Campus Contacts to contact your campus helpdesk.

NOTE: If you have a "Claim Number," then please contact whomever provided you with this information to verify that it is correct.  

 

 

Solution Properties

Keywords
NDUS account unable claim username
Solution ID
190910152226899
Last Modified Date
01/22/2021 11:36:06 AM
Taxonomy
  • Account Activation > NDUS Account Claiming > Claiming
Collections
  • Public
Views
0